Enabling CRMconnect to deliver high- performance SaaS to 5,000+ customers
CRMconnect, a top software provider, excels in delivering comprehensiveCustomer Relationship Management (CRM) solutions that enable the potential ofsupply and distribution chain via Electronic Data Interchange (EDI). Their state-of-the-art products help businesses streamline customer interactions and datamanagement, enhancing customer experience and business efficiency.
Streamlining CRMconnect's Entire SaaS Process
CRMconnect successfully transitioned their CRM model to SaaS with Kubeark’s help. Now, their whole order-todelivery process, infrastructure provision, product distribution, and product administration are handled without any DevOps/IT scripts or code, thanks to Kubeark.
This strategic move allowed CRMconnect to minimize infrastructure costs while maintaining high performance and reliability across multiple cloud providers and infrastructures for their 5,000+ customers.
Key outcomes
Over 5,000+ delighted customers
3" hybrid environment deployment
Seamless application and infrastructure management
Quote-to-cash on autopilot
The challenge
Streamlining deployment and enhancing accessibility
CRMconnect had a significant issue. They wanted to transition their software into a SaaS model to make it readily available to their customers. They aimed to leverage Kubernetes for this transition but lacked the necessary capabilities.
With Kubeark
A game-changer in streamlining deployment and enhancing accessibility
Kubeark came to the rescue, providing a swift SaaS deployment anddynamic infrastructure management. Kubeark’s platform offered a hybrid-environment deployment, enabling flexibility in hosting based on clientpreferences. It ensured seamless application management with updates and monitoring features, empowering CRMconnect to track performance andmake necessary adjustments. The implementation of Kubeark took just a fewdays, a significant achievement considering CRMconnect had been lookingfor a solution for over a year.
The journey continues
SaaS offering expansion
CRMconnect’s partnership with Kubeark led to a successfultransition to a SaaS model, enabling them to reach their target of5,000+ customers. They achieved faster deployment times,improved customer satisfaction, and increased accessibility totheir products. As CRMconnect continue to expand their SaaSofferings and enhance customer experience, Kubeark will bethere every step of the way, providing the tools and support theyneed to succeed.
No longer needing manual scripts or code
“Kubeark has saved us months of development time and has created a robust infrastructure that not only helps us cut back on costs, but also increases our client retention with its elasticity. Our DevOps team has been thrilled to find out that they no longer need to maintain scripts and code to keep the platform up and running. Kubeark’s technology has been a virtual plug-and-play into our hybrid environment.”
Marius Michailov
Founder, CRMconnect